{"id":201,"date":"2026-11-06T13:37:56","date_gmt":"2026-11-06T12:37:56","guid":{"rendered":"https:\/\/shop5.signalsoft.nl\/privacy-policy-2\/"},"modified":"2026-11-06T13:37:56","modified_gmt":"2026-11-06T12:37:56","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/shop5.signalsoft.nl\/en\/privacy-policy-2\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><em>Last updated: 6-11-2026<\/em><\/p>\n<p>SIGNALSOFT Nederland respects your privacy. This policy explains which personal data we process when you visit shop5.signalsoft.nl or order from us, why we do so and what rights you have. We comply with the General Data Protection Regulation (GDPR).<\/p>\n<h2>1. Who is responsible?<\/h2>\n<p><strong>SIGNALSOFT Nederland<\/strong><br \/>Address: Zilversmidshoeve 305, 7326 RK Apeldoorn, The Netherlands<br \/>E-mail: <a href=\"mailto:info@signalsoft.nl\">info@signalsoft.nl<\/a><br \/>Chamber of Commerce no.: 08097576<br \/>VAT no.: NL001484952B68<\/p>\n<h2>2. Which data do we process and why?<\/h2>\n<h3>Orders<\/h3>\n<p>When you place an order, we process your name, e-mail address, country, optionally your company name and VAT number, the products ordered, the order number, the payment status and the registration codes belonging to your purchase. We need this data to perform the contract: handling your order, delivering the download and issuing your invoice (Art. 6(1)(b) GDPR). As we only sell downloads, we do <strong>not<\/strong> ask for your address or phone number.<\/p>\n<h3>Account<\/h3>\n<p>If you create an account, we also store your login details (your password is stored encrypted), so you can find your orders and downloads again (Art. 6(1)(b) GDPR). An account is optional.<\/p>\n<h3>Payments<\/h3>\n<p>Payments are handled by our payment service provider or by bank transfer. We do not receive full payment details, only the payment status and, for a bank transfer, the payer&#8217;s name and account number (Art. 6(1)(b) and (c) GDPR).<\/p>\n<h3>Contact<\/h3>\n<p>If you e-mail us or use the contact form, we use your name, e-mail address and message to answer your question (Art. 6(1)(b) or (f) GDPR). Messages sent via the form are delivered by e-mail and not stored on the website.<\/p>\n<h3>Technical data<\/h3>\n<p>For security reasons our server temporarily logs technical data such as your IP address (legitimate interest, Art. 6(1)(f) GDPR). Cookie consents are recorded with a random ID, your choice and the time, without an IP address (Art. 7(1) GDPR).<\/p>\n<h2>3. No tracking and no profiling<\/h2>\n<p>We do not use advertising or tracking services, social media plugins or external fonts. We do not create profiles or take automated decisions. YouTube videos are only loaded after you consent (Art. 6(1)(a) GDPR), via the more privacy-friendly domain youtube-nocookie.com. See our <a href=\"https:\/\/shop5.signalsoft.nl\/en\/cookie-policy\/\">cookie policy<\/a> for details.<\/p>\n<h2>4. With whom do we share data?<\/h2>\n<p>We never sell your data. We only share what is necessary with:<\/p>\n<ul>\n<li>our hosting provider, which runs the website and database for us (processor, under a data processing agreement);<\/li>\n<li>our payment service provider and banks, to handle payments;<\/li>\n<li>our accountant and the Dutch tax authorities, where required by law.<\/li>\n<\/ul>\n<p>Your data is processed within the European Economic Area. If you load a YouTube video, Google may process data in the United States; Google participates in the EU-US Data Privacy Framework.<\/p>\n<h2>5. How long do we keep data?<\/h2>\n<ul>\n<li>Orders and invoices: 7 years (statutory tax retention period);<\/li>\n<li>Unfinished, failed or cancelled orders: 1 month;<\/li>\n<li>Accounts: until you have the account deleted, or automatically after 24 months of inactivity;<\/li>\n<li>Contact messages: as long as needed to handle your question, at most 2 years;<\/li>\n<li>Cookie consent records: 3 years.<\/li>\n<\/ul>\n<h2>6. Security<\/h2>\n<p>The website uses an encrypted connection (https). Access to data is limited to authorised persons, and we keep the software up to date.<\/p>\n<h2>7. Your rights<\/h2>\n<p>You have the right of access, rectification, erasure, restriction of processing, data portability and objection. You can withdraw any consent at any time. You can submit a request via the <a href=\"https:\/\/shop5.signalsoft.nl\/en\/my-data\/\">My data<\/a> page or by e-mail to <a href=\"mailto:info@signalsoft.nl\">info@signalsoft.nl<\/a>. We respond within one month.<\/p>\n<p>If you are not satisfied with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (<a href=\"https:\/\/www.autoriteitpersoonsgegevens.nl\" rel=\"noopener\">autoriteitpersoonsgegevens.nl<\/a>) or the supervisory authority in your own country. Of course we would like to hear from you first.<\/p>\n<h2>8. Changes<\/h2>\n<p>We may update this policy. The date at the top shows when it was last changed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 6-11-2026 SIGNALSOFT Nederland respects your privacy. This policy explains which personal data we process when you visit shop5.signalsoft.nl or order from us, why we do so and what rights you have. We comply with the General Data Protection Regulation (GDPR). 1. Who is responsible? SIGNALSOFT NederlandAddress: Zilversmidshoeve 305, 7326 RK Apeldoorn, The NetherlandsE-mail: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-201","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/pages\/201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/comments?post=201"}],"version-history":[{"count":0,"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/pages\/201\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop5.signalsoft.nl\/en\/wp-json\/wp\/v2\/media?parent=201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}